At ShamsSt, we aim to provide a seamless and satisfying experience for all our clients. However, due to the nature of our services, we adhere to a strict non-refundable policy.
This policy applies to all consultations, workshops, and other virtual services provided by ShamsSt. Once a booking is confirmed and payment is processed, refunds will not be issued under any circumstances.
We understand that unforeseen events may arise, and we strive to be as accommodating as possible:
- Rescheduling: If you cannot attend a booked session, please notify us at least 48 hours in advance, and we will do our best to reschedule.
- Credits: In certain cases, we may issue service credits for missed sessions that can be applied to future bookings.
- Comprehensive Support: Our team is here to assist you in making the most of your scheduled sessions and resources.
By booking with ShamsSt, you acknowledge and agree to this policy. For any questions or concerns, please contact us directly.